At Giftbasket.com, we have received many personal and corporate compliments directly from our customers. See below to read some of those customer testimonials. To learn more about our corporate gift giving program, click here.
"My parents were quite impressed with the presentation! Thanks for a job very well done! It was the perfect wine for my Dad! I will use this service again! Do you have a presentation for chocolate candy? Thanks again!"
"I would order from you anytime, great customer service and quick turnaround. Thanks!" - Robin
"Outstanding service and wonderful product!! I can’t believe that you not only got my package shipped next day from the East coast all the way to Southern CA, but the basket arrived before noon. Incredible and thank you so much!" - Kristin J.
"I wanted to send a quick thank you note to let you know that I appreciated how quickly you processed my order and shipped the basket. My brother in law's birthday snuck up on me and he loves wine. So I selected a basket and expected it to be a day late. The basket was delivered a day earlier than expected and made it to his birthday party. Everyone thought it was just beautiful and a huge hit with the birthday boy. Thanks so much for saving the day!" - Linda
"Thank you! There really are nice people in this world." -Doug D.
"Thank you again for all your patience and follow-up. The birthday basket was a great surprise and it was so nice to deal with such a warm and special customer service person." - Linda C.
"I am a recent customer who had a problem with a delivery. Your customer service rep was so helpful, considerate and willing to go above and beyond to fix the problem that she ensured you have a customer (with many friends) for life. It is so rare these days to actually get good customer service…so when one comes across someone like that I feel it necessary for her bosses to know how good she is and how well she represents the company. Thank you for being smart enough to employ such an exemplary employee." - Cathleen K.
"Just wanted to express my appreciation for the delivery and presentation of the Grey Goose gift package I had sent to my best friend on her birthday. She was thrilled to receive it and I was thrilled that it contained all the things she enjoys. Delivery was prompt and I couldn't have been more pleased with your service. Thank you again!!!" - Lisa C.
"I just placed an order with you for the first time and I was very pleased. The quality and classy presentation is just what I was looking for in a Mother’s Day gift, for my Mother-in Law. The response time on the confirmation was great. Not to mention that I was emailed immediately, that my package wasn’t going to make it by the date I specified in the shipping notes. I simply contacted customer service where I spoke to friendly upbeat lady who corrected the situation for me. Thanks to you all at Giftbasket.com I will look like a great daughter-in law. Thank you.” - Anne P.
"Thank you so much! We love your baskets!" - Danielle W.
"Thank you so much for all your assistance and persistence in making sure that my basket arrives there safe and cool. Your customer service is top notch and keep it up because it is VERY much appreciated. I am happy to say that you treated me as any customer in any retail facility should be treated, which is to say, as if the merchandise was your own.” - Marcus S.
"Thank you – I was concerned as I never used your organization before. I will definitely use you in the future. It’s nice to get a response so quickly." - Jean H.
"Just wanted to Thank You! My Father-in-Law received his basket today and was very happy....he is a tough one to surprise and please, not that he isn’t appreciative. Thanks again and look forward to giving your company business in the future." -Patricia
"I want to personally thank you for the email regarding my account and the shipping fees. The email I received said that because I was overseas and serving my country that you upped the shipping date at no cost to me. That meant a lot to me and thanks to you, my husband received his gift on Valentine’s Day and not after. I really appreciate your sincerity and your support while I am deployed at this time. I will continue to shop with you for any occasion. Thank you again and have a nice day!" With great appreciation, -Shanna B.
"Thanks a lot, and especially thank you for making it easy to get it personalized." -Elizabeth H.
"Oh my god, you provide such excellent service. Thanks you so much." -David P.
"I got a call from someone from your company yesterday about my order. I must say - YOUR COMPANY HAS WONDERFUL SERVICE PEOPLE!!!!! I live in Arizona and I sent a gift basket to my friend in New Jersey and your customer representative saved me MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!! BRAVO to her and your company!!! When I placed the order I did not realize your company is in New Jersey where the recipient lives. Your customer service lady was able to change my shipping option and save FedEx charges. I want to thank her so very much for caring about my wallet. You can be assured that I will most definitely recommend your company to prospective buyers and would absolutely purchase from your company again!!" - Ellen M.
"Just a brief note to tell you the wine basket was lovely. It arrived quickly and I'm looking forward to gifting someone with it. Glad I found your website. I'll be using you guys again in the near future." -D.S.
"Thank you so much for your wonderful and very accommodating customer service. I greatly appreciate your help." - Rose
"Thank you so much. Expect another order soon. I really appreciate your hard work and concern. Will recommend you to others." - Mary Jo S.
"Thank you so much for your help-you have now made repeat customers out of us and we are spreading the word!" - Eileen and Harriet
"Thank you soo much! It's so nice to have GREAT customer service!"
"Thank you so much! I appreciate your company's professionalism and great customer service. I will recommend you guys to my friends and family!" - Daphne J.